Responsible gambling

At Rolling Hills Casino Resort, we take our responsibility towards your safety seriously. We want to ensure that you have a positive experience on our website and understand how to maintain healthy habits while gaming.

Setting Deposit Limits

To manage your finances effectively, you can set deposit limits for yourself. You may choose from one of the following options:

• Daily limit: Set a maximum amount you're willing to spend within 24 hours.
• Weekly limit: Limit your spending over seven days.
• Monthly limit: Establish a cap on your monthly deposits.

To set these limits, go to 'My Account' and follow the simple instructions. You can adjust or remove them as needed.

Time-Outs

If you're concerned about your gaming habits, take a break from our site using one of our Time-Out options:

• 24-hour cool-off: Temporarily lock out your account for 24 hours.
• Short-time-out (up to seven days): Block access for up to a week.
• Long-term self-exclusion (at least one month or indefinitely): Completely bar yourself from playing on our site.

Self-Exclusion

For a more extended period of time, you may choose to completely exclude yourself from gaming. This measure will help prevent you from accessing your account during the selected duration.

To initiate this process, please contact customer support by live chat, phone call or email. Our trained staff will assist you and ensure that necessary steps are taken according to international standards.

Loss Limits

If you're feeling overwhelmed about potential losses, consider setting a Loss Limit:

• Daily loss limit: Set the maximum amount you can lose in 24 hours.
• Weekly loss limit: Establish your weekly cap on losses.
• Monthly loss limit: Choose a monthly maximum loss threshold.

Please visit 'My Account' to adjust these limits based on your needs and preferences.

Wagering Limits

To control excessive betting, we offer Wagering Limit options:

• Daily wagering limit
• Weekly wagering limit
• Monthy wagering limit

You can find instructions in the same section as deposit limits for setting them up or editing existing ones.

Additionally, our system will alert you to these thresholds to prevent unwanted behavior.

Session Reminders

As a proactive measure against problematic gaming habits, we recommend checking your session frequency and spending amount regularly:

• Daily limit notifications
• Weekly loss reminders
• Monthly review alerts

Visit 'My Account' for more information about enabling or managing these options as per your preferences.

If you experience any difficulties in using our Responsible Gaming Tools, please contact customer support.

Resources

For additional help and guidance regarding responsible gaming practices and problem gambling prevention:

Please explore the resources available through links on this page that direct you to relevant local organizations and international online counseling services designed specifically for Canadian users, providing expert advice, strategies, and peer-support options.